GROUND HANDLING
TRAVEL & RELOCATION
Our experienced pet travel staff plan and organize trips and relocations for private individuals and companies.
AVI CONSULTING
We support airlines, airports and ground handlers on the animal welfare-friendly handling of cats and dogs.
RECURRENT TRAININGS
The qualified training of handling and airline staff in dealing with pets is an important part of day-to-day business.
Over 20 years of expertise in Transport & Handling
CATS AND DOGS ARE FAMILY MEMBERS
Why it is important
Usually they only have a few seconds in which airport and airline staff have to decide whether the journey is comfortable and safe for a pet or risky and, in the worst case, life-threatening.
- Are your employees sufficiently trained?
- Do they recognise problems in stressful situations?
We train your staff
Strategic planning
We analyze the pet transport process directly at your location and develop suggestions for improvements.
Recurrent trainings
Training airline & airport staff and ground handlers is the next step to ensure a smooth and safe process.
assuming responsibility
After training, each of your employees should be aware of their position in the chain of causality.
Would you like a customized offer for an international pet transport?
Avoid big losses due to small mistakes
It is very important to create internal standards for the safe handling and transport of pets and to ensure that these are followed by each and every employee.
HIGH INTERNAL STANDARDS
Live animals must be treated differently than regular luggage. Dealing with them requires a high level of attention. Develop standards and avoid problems.
Collaborative PROCESSES
Inform your customers about the processes in a timely manner. Train your employees in the best possible way. Create a sense of responsibility.
OPEN ERROR CULTURE
It is important that your employees recognize problems and communicate openly. Without facing any consequences of their own.